STEP 2

We process your film

Once you leave your rolls with us, they are safely in the hands of our Lab team, who will process your rolls with care.

Sit back & relax 😎

🔔 We get too many notifications these days!
So you'll only hear from us via email:

• To confirm we received your rolls via the post or The Keys dropbox
• If we have any questions about your job
• When your job is complete and ready for payment (see next)

⏰ Look out for turnaround times stated at point of drop-off to get an idea of the estimated completion date.

STEP 3

Ready for payment

Now that your film is ready...

💌 We send you an email for payment:

1. Click the payment link in the email
2. Once completed, you'll receive a second email with a Google Drive link to your photos

📵 Email is our default method, but if you forgot to write down your email or there's a bounceback, we may text your Australian mobile number.

STEP 4

Download your photos

Enjoy your glorious work!

🔗 Using the link sent to you after payment, download all your photos within 2 months.

💻 We recommend doing this on the desktop site.

The link is only valid for 2 months, so make sure you save a copy of your digital scans, as we cannot store your photos indefinitely, and they will not be retrievable.

STEP 5

Collect your film negatives and prints

Safe keep your film!

🏡 Collect from our Shop: 

Your prints and/or negatives will be ready 1 day after we send your invoice.

You can collect them at our Fitzroy shop for up to 2 months after the invoice date.

After this, uncollected jobs will be destroyed without further notice.

💌 Return Shipping selected? 

Your completed job will be mailed back to you.